What is the DMAIC D? The so-called (Define) that is defined. Identified a need for improved products or processes, determine what resources are needed project. First, determine the customers CTQ's definition of the relevant process is defined CTO's9 (CTQ that is critical quality value) Customer-related project process and system, the quantization process possible. Second, determine the project to determine the human resources, financial and information resources required to meet the conditions for implementation 6Sigma. Third, management approval 6Sigma project is to improve customer relations, systems engineering product and process, requires a lot of manpower, financial and information resources, affect the operation of the system organization, and only approved by management, set the wisdom, mobilize the masses power, before success. Fourth, the problem-solving process management method Six Sigma projects Which is stronger, the process is also a problem. 1. Identify the problem 2. Analyze the potential cause of the problem 3. Develop preventive action 4. contingency plans and early warning systems to improve service levels due to the 6σ management not only can be used to improve product quality, and can be used to improve service delivery, therefore, for customer service The levels can be greatly improved. A 6σ management team GE Lighting division succeeded in improving its largest customers with the relationship between Wal-Mart to pay such bills error and the two sides dispute the 98% reduction in Six Sigma, both to speed up the payment rate, harmonious and mutually beneficial cooperation between the two sides . Corporate culture in the traditional management methods, people often feel overwhelmed, do not know their own goals, work in a passive state. By implementing 6σ management, everyone knows what they should be made, it should be how to do, the whole enterprise was filled with enthusiasm and efficiency. We attach great importance to the quality of staff and customer requirements, and strive to do our best Six Sigma training, through training, to master standardized problem-solving method Six Sigma, to achieve significant productivity increase. In a strong management support, employees can dedicate all, to reduce and eliminate work-style fire fighting activities. Six Sigma role | Meizhou Six Sigma | Enterprise Road, Huizhou City, the rate offered by the Road Enterprise Management Services Limited. Huizhou City, the rate of the Road Enterprise Management Services Ltd. (isoew.com) strong, credible, in other industries in Huizhou, Guangdong has accumulated a large number of loyal customers. The company better work attitude and continuous improvement of innovative ideas will lead enterprises into the brilliant road and you work for a better future!